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Safeguarding All

Safeguarding is everyone's responsibility. At Phoenix St. Peter Academy we uphold our responsibility to the safeguarding of our pupils and community as the first priority in our school.
Please find more information on specific safeguarding subjects for children and supporting adults in need, on the menu to the right.
Should you have Safeguarding concerns regarding any pupil at our school, please speak to one of the Designated Safeguarding Leads below, or email:
  • Mrs. Terri Freeman, Deputy Head is the Designated Safeguarding Lead at Phoenix St. Peter Academy and can be contacted by email at:
  • Mr. Matthew Jordan is an Alternate Designated Safeguarding Lead at Phoenix St. Peter Academy and can be contacted by email at:
  • Miss. Sarah Harvey is an Alternate Designated Safeguarding Lead at Phoenix St. Peter Academy and can be contacted by email at:
  • Mrs. Hayley Morgan is an Alternate Designated Safeguarding Lead at Phoenix St. Peter Academy and can be contacted by email at:
Alternatively, you may contact any one of the following Trust's Safeguarding Officers:
  • Mrs. Nicola Richards, Deputy Director of Education, Reach 2 (North)
  • Email:
If you have concerns that a child is at immediate risk please contact the Police on 999.
Click the drop down accordian below for our Safeguarding Policy, or the Safeguarding Policy document link at the bottom of the page.

Our Safeguarding Policy 2023/2024

Phoenix St. Peter Academy

Safeguarding and Child Protection Policy 2023/2024


Parents REAch2 staff

Local Governing Bodies Cluster Boards Trustees

Local Authorities


REAch2 Trust Board

July 2023

Other related policies:

Safeguarding and Child Protection (Shared Service Staff)

Attendance Behaviour

Code of Conduct Disciplinary Health and Safety

Information and Records Retention Missing Pupils

Online Safety Recruitment

Relationships, Health and Sex Education. Whistleblowing

Policy owner:

Helen Beattie, Head of Safeguarding

Localised to Phoenix St. Peter by DSL Terri Freeman



Policy Overview
1.1  Overarching Principles:

We recognise that academies and academy personnel are in a unique position in their care of children. The responsibility for all staff to safeguard pupils and promote their welfare, as stated in Section 175 of the Education Act (2002), is one that is central to our ethos, our policies, and our actions.

All children are deserving of the highest levels of care and safeguarding, regardless of their individual characteristics or circumstances, and we are committed to applying this policy to ensure effective levels of safeguarding and care are afforded to all of our pupils.

It is essential that all actions are taken first and foremost in the best interest of our pupils. This policy sets out guidance and procedures that our academy will follow to ensure appropriate action is taken in a timely manner to safeguard and promote the welfare of our pupils. Its contents are intended to be in accordance with all relevant Government guidelines and legislation, as well as the inter-agency procedures provided by Suffolk County Council’s safeguarding partners.

1.2  Intended Impact:

To enable all pupils to feel safe and cared for whilst at our academy, and to ensure that they have a safe place and safe people to whom they can turn.

To enable all adults involved with our academy to be fully equipped to fulfil their responsibilities in effectively promoting the safeguarding and welfare of all of our pupils. 

1.3  Roles and Responsibilities:

Pupils will: adhere to academy rules regarding conduct and safe behaviour; report anything that worries them to a trusted adult.

Parents/carers will: work collaboratively with academy staff to promote the safety of their children and of other pupils; support our academy to teach pupils about keeping safe by reinforcing key safety messages; report any safeguarding concerns regarding their own children or another pupil to the academy.

 The academy will: ensure that all pupils have a safe learning environment and are taught about how to keep safe; train and support all adults involved with our academy to appropriately identify and respond to any pupil at risk of harm; work collaboratively with parents and professional agencies to safeguard our pupils.

 Governors will: ensure this policy is applied robustly throughout the academy; review it regularly (annually at a minimum) to ensure the effectiveness and rigour of safeguarding practice at our academy.

 REAch2 central staff will: know, understand and follow the safeguarding procedures for each academy within which they work; undertake relevant regular training and updates to ensure their skills and knowledge support them to meet their safeguarding responsibility.

 REAch2 safeguarding team members will: advise and challenge academies and their staff to support them in deploying best practice to meet their statutory safeguarding responsibilities.

1.4  How this relates to national guidance and statutory requirements:

Statutory safeguarding and child protection practice for schools and academies is outlined in the following legislation and documents, with which this policy intends to be in accordance:


  1. Section 175, Education Act (2002);
  2. Section 26, Counter Terrorism and Security Act (2015)
  3. Human Rights Act (1998); Equality Act (2010)


  1. Working Together to Safeguard Children (2018)
  2. What to do if you’re worried a child is being abused (2015)
  3. Keeping children safe in education (2023)
  4. Children missing education (2016)
  5. Sexual violence and sexual harassment between children in schools (2021)
  6. The designated teacher for looked after and previously looked after children (2018)
  7. Information Sharing, Advice for practitioners providing safeguarding services (2018)
  8. Teaching online safety in schools (2019)
  9. Relationships education, relationships and sex education, and health education (2019)


  1. Inspecting safeguarding in early years, education and skills settings (2021)
1.5  Definitions:

‘Safeguarding and promoting the welfare of children is defined in Keeping Children Safe in Education (2023) as: ‘protecting children from maltreatment, preventing impairment of children’s mental and physical health or development, ensuring that children grow up in circumstances consistent with the provision of safe and effective care, and taking action to enable all children to have the best outcomes.’

2.   Policy in detail:

2.1  The role and responsibilities of the Designated Safeguarding Lead:

 We will appoint a senior member of staff from our academy’s leadership team to act as our Designated Safeguarding Lead (DSL) This person will coordinate all safeguarding and child protection procedures at our academy, including those related to online safety, filtering and monitoring, and will take lead responsibility for this area, which will be specified in their job description.

At Phoenix St. Peter Academy, this is Mrs. Terri Freeman, Deputy Headteacher, DSL & SENCo.

We will also appoint one or more Deputy Designated Safeguarding Leads, who will be trained to the same level as the Lead, will have their Deputy DSL role included in their job description, and to whom activities may be delegated.

At Phoenix St. Peter Academy, this is Mr. Matthew Jordan, Executive Headteacher, Hayley Morgan (LSA) and Sarah Harvey (LSA & THRIVE Lead).

During school hours, the Designated Safeguarding Lead or their Deputy will be available to discuss any safeguarding concerns, either in person or, in exceptional circumstances, via phone or other modes of communication. The Designated Safeguarding Lead will make appropriate cover arrangements for any requirements or activities taking place out of school hours and during school holidays.

In the event that the Designated Safeguarding Lead is absent, the Executive Headteacher will arrange for suitable cover from the Deputy Designated Safeguarding Lead(s); if the Headteacher is the Designated Safeguarding Lead, the Deputy Director of Education will make these arrangements with the Deputy Designated Safeguarding Lead(s), supported by the relevant member of the REAch2 safeguarding lead, as required.

The Designated Safeguarding Lead and their Deputy will undergo suitable training, including related to specific areas such as online safety and Prevent, to equip them with the skills and knowledge required to undertake their role, which will be updated at a minimum every two years; in addition, their skills and knowledge will be refreshed at regular intervals, annually at a minimum.

The Designated Safeguarding Lead and their Deputy will ensure that all staff know and understand the safeguarding and child protection procedures at our academy, as well as knowing, and working effectively with, the local inter-agency procedures for assessment of early help needs and for referrals of suspected cases of abuse.

The Designated Safeguarding Lead and their Deputy will encourage amongst staff a culture of listening to children and taking into account their wishes and feelings to help protect them. This includes understanding that children may not recognise that they are being abused, or feel ready to share this, and the importance of staff remaining professionally curious and seeking to build trusting relationships with children that facilitate communication. Pupil voice is highly valued at our school, and we will take every opportunity to hear from children, at an age-appropriate level, about their wishes and feelings, in order to inform our practice.

The Designated Safeguarding Lead and their Deputy are expected to oversee and manage all referrals of suspected abuse that are made to Social Care, Police, Channel their agencies, and will also support and liaise with any academy staff who have either been involved in making such referrals or who have concerns about a pupil which may subsequently require a referral. All referrals will be followed up within one working day of them being submitted, if the academy has not received feedback from the agency to whom the referral was made.

The Designated Safeguarding Lead will act as an Appropriate Adult where required, in line with Police Code, or designate an appropriate academy staff member to do so, under their explicit guidance and oversight.

Any searching, screening or confiscation will take place in line with updated DfE guidance (2022).

The Designated Safeguarding Lead and their Deputy will maintain detailed and secure records on our electronic system of any concerns and referrals, and all subsequent follow up actions and communications. Records will be actioned and updated within one working day of the event taking place.

2.1  Induction and training:

We will train all academy staff and volunteers (including work experience/student placements) in line with local safeguarding partnership procedures to equip them with the necessary skills and knowledge to support them to fulfil their safeguarding responsibilities, including those related to online safety, filtering and monitoring. Key information will be shared on their first day before working with children, and induction in full will be completed no later than 1 month after employment commences.

Training will be refreshed regularly, no less than annually, throughout the course of their work with our academy.

Training and refresher sessions will reinforce understanding of the types of abuse, including specific safeguarding issues; the adult’s role in recognising and responding to abuse; and the academy’s processes for recording and following up on any concerns. Policies, policy updates, and statutory information will also be shared during induction and refresher sessions (see page 10, ‘Implementation’, for further information)

Additionally, we will train all members of the Local Governing Body upon induction and as required thereafter to equip them with the necessary skills and knowledge to support them to fulfil their safeguarding responsibilities, including those related to online safety.

Governor training will reflect the unique strategic role of Governance and will reinforce understanding of our academy’s role in safeguarding at an operational level, as well as guide Governors on their strategic approach to checking and verifying the effective and robust implementation of this policy.

2.3  Types of abuse and specific safeguarding issues:

We recognise that adults working in our academy are in a unique position to recognise and respond to signs of abuse, and that these can take place and manifest in a variety of ways, including abuse that takes place online, and abuse that takes place between children.

Induction training and regular refresher sessions will equip staff and volunteers to understand the different types of abuse, including specific safeguarding issues such as Female Genital Mutilation and radicalisation, and support them to know how to respond to any concerns.

Annex 1, details our approach to dealing with the risks posed by abuse, and how we identify and respond to any signs of abuse.

2.4  Contextual safeguarding:

Children are subject to possible risk at home, in the academy, in their local community and environment, and online, and we recognise that, in order to effectively safeguard our pupils and promote their welfare, we need to understand any specific issues arising in the local area that can affect the risk posed to them.

We will work with local partners, including Social Care and Police, to ensure that we stay alert to any emerging contextual risks, and to ensure that assessment of risk for any of our pupils includes appropriate reference to their local community and environment.

Further information to support staff in understanding contextual safeguarding can be found via the Contextual Safeguarding Network:

2.5  Processes, procedures, and inter-agency liaison:

Our academy has a clear procedure for recording any possible signs of abuse, using a standardised safeguarding concerns form on our online system (see Annex 3a) This will be explained to all staff and volunteers at induction. A paper copy of our concern is also available in the event of being unable to access the online system (see Annex 3b) Training and refresher sessions will reinforce effective techniques for recording concerns and will highlight the importance of accurate written records. There is additional recording standards guidance for Designated Safeguarding Leads on the REAch2 intranet, to support with effective record keeping, alongside audit tools to be used for self-assessment and benchmarking.

All new safeguarding concerns records, and any other documentation of a safeguarding nature, are held in our online system, separately from any other pupil information, and are stored securely with access limited only to those who have received DSL training; namely, the Designated Safeguarding Lead, their Deputy, and the Headteacher. N.B. historic files, and those received from previous settings, may still exist in paper form.

Pupil safeguarding files on our online system will contain any relevant information and documentation related to the pupil’s safety and welfare. Their contents will be logically organised and will allow for easy access to key events and information regarding the pupil. Should the pupil leave the academy, a copy of their safeguarding file will be transferred to the new school within 5 working days of the academy receiving explicit confirmation of the pupil having started at the new school via phone call or email. Confirmation of receipt of the file will be requested.

Upon receiving a concern which indicates a suspicion of abuse, the Designated Safeguarding Lead or their Deputy will follow local inter-agency procedures, local information sharing protocols and statutory/legal expectations in deciding if a referral to an external agency is warranted. It is important to note that whilst a referral would typically be made by the Designated Safeguarding Lead or their Deputy, any member of staff can make a referral, and appropriate information will be signposted to all staff to support them to do so.

In the case of a referral being made due to risk of significant harm, the referrer will make a detailed written record of their actions, including: dates and times of any conversations; the name and role of any professionals that were spoken to; the outcome of the referral; any actions that the referrer and the agency receiving the referral have agreed to.

Any disagreements between the referrer and a professional or agency will be appropriately voiced and discussed, with the referrer following appropriate escalation procedures if they remain dissatisfied and if the circumstances warrant, in line with Suffolk County Council’s Local Authority escalation procedures: Suffolk Safeguarding Partnership:

Any disagreements or escalation will be recorded in writing by the referrer.

The Designated Safeguarding Lead or their Deputy will be a proactive contributor to any strategy meeting, Child Protection conference/review, and core group, and will attend professionals’ meetings where requested, providing appropriate written and/or verbal education and welfare reports related to the pupil and their family as requested by agencies and in line with statutory information sharing guidance.

Records of all safeguarding work will be made on the pupil’s safeguarding record. Any actions arising from a concern will be followed up and documented, and records of any communication with academy staff, external agencies and parents related to safeguarding will be documented on the pupil’s record within 24 hours.

Minutes and action plans of meetings will be retained on a pupil’s safeguarding record, with relevant actions being fed back to the appropriate members of the team, and any progress towards meeting required actions and outcomes also recorded.

2.6  Early Help:

We recognise that early intervention when a child or family is starting to show signs of concern can be critical to ensure that the right help and support is sourced, preventing any further escalation of issues or a decline in the child’s safety and wellbeing.

We recognise that partnerships with parents and carers is crucial in identifying the need for early help and for effective collaboration to improve the life chances for pupils. We work proactively with parents and carers to develop effective relationships between home and the academy, and to promote the benefits of early help and intervention to support their child, be that internally provided by our academy or externally provided by the Local Authority Early Help offer:

Any child can benefit from early help, but we are particularly alert to the needs of: SEND pupils, including those with physical and/or mental health needs; young carers; pupils vulnerable to anti-social behaviour, gangs, abuse, exploitation and radicalisation; pupils currently in or recently returned from care or those being privately fostered; pupils misusing drugs or alcohol or living in households where drugs or alcohol are being misused; pupils living in households with domestic violence or parental mental health concerns; pupils who are persistently absent.

In a case where a concern about a pupil does not suggest a risk of significant harm but they remain in need of additional support, the Designated Safeguarding Lead or their Deputy will liaise with parents and, with their permission, follow local Early Help Assessment guidelines in order to source the most appropriate support.

The Designated Safeguarding Lead or their Deputy will be a proactive instigator and/or contributor to any Early Help Assessment and subsequent Team Around the Family meeting and, as above, will lead or attend professionals’ meetings where requested, providing appropriate written and/or verbal education and welfare reports related to the pupil and their family as requested by agencies.

2.7  Mental health:

We recognise that mental health problems can be an indicator that a child has suffered or is at risk of suffering abuse, neglect and, equally, that having experienced abuse or neglect can significantly impact on a child’s mental health.

In their role of seeing pupils’ day to day, our staff are well placed to observe their behaviours and to identify any concerns relating to a pupil’s mental health.

Where a staff member has a concern about a pupil’s mental health that also reflects a safeguarding concern, this will be reported and responded to in line with the guidelines above.

The Designated Safeguarding Lead or their Deputy will work collaboratively with all relevant academy staff, i.e. SENDCO, to contribute to any assessment of a pupil’s mental health, and will work in collaboration with other agencies, as required, to best meet the pupil’s needs and ensure their safety is considered as a primary focus.

3. Safer recruitment and the Single Central Record:

We recognise that it is critical to ensure that our pupils are taught and supported by adults who are safe to do so, and that we are responsible for promoting a culture of safety within our academy environment by preventing unsafe adults from having access to it.

In line with expected practice for safer recruitment, a minimum of one member of academy staff will undertake REAch2 training in ‘Safer Recruitment’ and will be present on any interview panel. All safer- recruitment trained staff will read and be familiar with Part 3 of Keeping Children Safe in Education (2023) and our academy’s Recruitment policy.

Our academy will maintain a Single Central Record, detailing the required and relevant recruitment and vetting checks undertaken on all academy employees, volunteers, Governors, agency workers and third- party staff.

The Executive Headteacher will oversee the SCR and be accountable for its accuracy, checking it regularly and termly as a minimum, making a record of the check and any subsequent actions that arise.

The designated governor will also check the adherence of our safer recruitment practice to our academy’s policy on a regular basis, in line with guidance provided by the REAch2 Governance team, also making a record of the check and any subsequent actions that arise. N.B. Governors are not expected to have access to personal information as part of this process.

The Single Central Record will be supported by files containing appropriate supporting evidence for recruitment and vetting checks, held in line with Data Protection legislation.

Please see our Recruitment policy for further detail regarding our adherence to safer recruitment principles for adults in our academy.

4.0  Teaching pupils to stay safe:

We recognise the importance of teaching our pupils how to stay safe, and that opportunities to do so form an integral part of a broad and balanced curriculum.

Learning opportunities will take the form of: PSHE lessons (in line with statutory requirements for the Relationships and Heath curriculum and accompanying DfE-recommended resources), Computing lessons, sex education, assemblies, circle time, class/form time, and visiting speakers, as well as smaller group and focussed intervention for pupils identified as particularly vulnerable, as needed.

The ethos of our academy and its curriculum will support the promotion of British Values, which is designed to build resilience to exploitation and radicalisation.

We will model and teach safe behaviour and appropriate language (including how to stay safe online, and our use of filtering and monitoring) and will promote a culture of safety within our academy where everyone’s opinion is valued, and everyone has someone safe to whom they can turn.

It is important that pupils feel that we take seriously any concerns that they have. We will actively collect feedback from our pupils and will regularly engage with Pupil Voice to seek the views of pupils on their experiences of feeling safe at our academy and within their communities.

Please see separate policy and curriculum documentation for further information.

Use of premises for non-academy activities:

In the event that our premises are used by organisations or individuals outside of our academy or Trust, it is essential that appropriate arrangements are in place to safeguard any children in attendance.

We will seek assurance as part of any lease or hiring agreement that appropriate safeguarding arrangements are in place, in line with DfE guidance, Keeping Children Safe in Out Of School Settings (2023) This will be a condition of the lease, and failure to comply would lead to termination of the agreement.

5. Implementation

This policy applies to all adults involved with our academy, including paid staff, volunteers (including work experience placements), including Governors, and visitors. It will be publicly available on our academy website and will be available in paper form upon request from the office. We will also make available and/or signpost all relevant legislation, statutory and non-statutory safeguarding and child protection guidance, and relevant academy policies to staff and volunteers for their reference.

At the beginning of the academic year all academy staff and volunteers who work directly with pupils will be issued with a copy of this policy, along with a copy of the academy’s Code of Conduct, whistleblowing policy, behaviour policy, anti-bullying policy, Digital & Online Safety, Attendance policy and any additional information about responding to children missing in education (CME), together with Part 1 and Annex B of Keeping Children Safe in Education (2023).

They will be required to sign a confirmation that they have received, read and understood these documents, and that they agree to abide by their contents. In addition, the Designated Safeguarding Lead will make accessible to all staff and volunteers who work directly with pupils all parts of Keeping Children Safe in Education (2023), and may direct them to read specific additional sections, dependent on their role.

Any new staff and volunteers who join our academy subsequent to the annual policy issue, and who work directly with pupils, will receive a specific safeguarding induction, where the documentation listed in the previous paragraph will be shared with them. They will also be required to sign a confirmation that they have received, read and understood these documents, and that they agree to abide by their contents.

Any staff and volunteers working in our academy who do not work directly with pupils may be issued with a copy of Annex A of Keeping Children Safe in Education (2023), as an alternative to the above-named documents, in order to provide a better basis for these individuals to understand how to safeguard and promote the welfare of children.

This decision will be made at the discretion of the Designated Safeguarding Lead. In addition, temporary and short- term visitors to our academy will be made aware of our safeguarding procedures in line with our Code of Conduct which includes Adult Visitors.

The implementation of this policy will be reviewed on a regular basis by the academy Senior Leadership Team and also by Governors, led by the named academy Safeguarding Governor, to assess the effectiveness and impact of the academy’s processes and procedures in safeguarding pupils and promoting their welfare.

Additionally, the REAch2 safeguarding team will support REAch2 academies in their implementation of this policy through the REAch2 safeguarding strategy. This will include, amongst other areas, scrutiny of safeguarding pupil files, of actions taken by the Designated Safeguarding Lead or their Deputy in response to safeguarding concerns, and of the quality and impact of staff safeguarding training. All members of the REAch2 safeguarding team have received Designated Safeguarding Lead training, and have been assessed to have the knowledge, skills and experience required to undertake this role.

Failure by any staff member or volunteer to implement this policy could be considered an act of misconduct and will be dealt with in line with relevant academy policies. Any concerns about compliance with this policy should be raised as a concern, in line with Annex Five of this policy.

6. Policy Review

The Safeguarding and Child Protection Policy for Academies will be reviewed by the Head of Safeguarding and REAch2 Trustees annually as per statutory requirements, or sooner, in the case of a mid-year update to statutory guidance in Keeping Children Safe in Education.

Any changes made to this policy will be communicated to all relevant stakeholders.

ANNEX 1 - Types of abuse:

We are aware that all children are potentially vulnerable to abuse. It can take place at home, in the academy environment, in the wider community and online; be committed by adults and by other children; be inflicted by people known to the child and by strangers; be a consequence of an act of deliberate harm and from failing to take necessary steps to prevent the child from coming to harm.

The four main types of abuse referred to in Keeping Children Safe in Education (2023), and a summary of their definitions, are:

  1. Physical: may involve hitting, shaking, throwing, poisoning, burning or scalding, drowning, suffocating or otherwise causing physical harm to a child; physical harm may also be caused when a parent or carer fabricates the symptoms of, or deliberately induces, illness in a child.
  2. Emotional: the persistent emotional maltreatment of a child such as to cause severe and adverse effects on the child’s emotional development; may involve conveying that they are worthless or unloved, inadequate, or valued only insofar as they meet the needs of another person, not giving them opportunities to express their views, deliberately silencing them or ‘making fun’ of what they say or how they communicate, age or developmentally inappropriate expectations being imposed, interactions that are beyond their developmental capability as well as overprotection and limitation of exploration and learning, or preventing them from participating in normal social interaction, seeing or hearing the ill-treatment of another, serious bullying (including cyberbullying), causing them frequently to feel frightened or in danger, or exploitation or corruption.
  3. Sexual: forcing or enticing a child or young person to take part in sexual activities, not necessarily involving a high level of violence, whether or not the child is aware of what is happening; may involve physical contact, including penetrative or non-penetrative acts, non-physical contact, grooming a child in preparation for abuse, and online sexual abuse.
  4. Neglect: the persistent failure to meet a child’s basic physical and/or psychological needs, likely to result in the serious impairment of the child’s health or development; may involve failure to provide adequate food, clothing and shelter, failure to protect a child from physical and emotional harm or danger, failure to ensure adequate supervision, failure to ensure access to appropriate medical care or treatment, and failure to meet a child’s basic emotional needs.

High quality training, which is regularly updated, ensures all adults involved with our academy are familiar with the definitions of abuse, actions that constitute each of the four categories, and the signs of each type of abuse, including online, so that pupils who may be in need of help or protection are appropriately identified. Safeguarding training will be integrated and aligned with our academy-wide plan for training and curriculum.

In addition to the above, we recognise that there are a number of specific safeguarding issues that require special consideration due to their complex nature. All staff and volunteers working directly with pupils will be issued with a copy of Part 1 and Annex B of Keeping Children Safe in Education (2023), containing the full outline of specific safeguarding issues, and their accompanying guidance documents and resources, with which they are expected to be familiar.

           7.2  Children potentially at greater risk of harm:
  • We recognise that children who have a Social Worker may have needed this due to abuse, neglect, and complex family circumstances, and that this potentially leaves them vulnerable to further harm. We also recognise that research shows that children who have a Social Worker, or have had a Social Worker, are at risk of lower educational outcomes than their peers.
  • When we are alerted to a pupil in our academy having a Social Worker, the Designated Safeguarding Lead will inform other staff in the academy on a case-by-case basis in order to ensure the best interests of the pupil are being considered with regards to their safety, welfare and educational outcomes. This may include classroom staff, pastoral and support staff, and/or admin staff.
  • The welfare and educational needs of our pupils with Social Workers, and those who have historically had a Social Worker, will be regularly reviewed by the Designated Safeguarding Lead to support teaching staff to provide additional academic support, as required, to promote their academic achievement.
  • At Phoenix St. Peter Academy we have weekly vulnerable pupil meetings and actions and interventions are agreed, implemented and tracked. Tracking can include external intervention. Our Academy Trust vulnerable pupil tracker and progress meeting data is used as formats to track and monitor individual children and families. We will also work closely with the Virtual School Head and engage with any information and guidance arising from their strategic oversight of attendance, attainment and progress of all children with a Social Worker and those who have engaged with the Local Authority’s Early Help Offer.
  • Children open to Early Help have summary reports for FNM which capture what is working well, changes and any concerns / worries focused on: attendance, attainment, conduct, social and emotional needs, the child’s voice and other contributory considerations.
       7.3 Child on Child Abuse:
  • Some children may abuse their peers, which can manifest in many ways, including bullying, prejudice-based and discriminatory behaviour, physical abuse, sexual abuse/harassment/violence, ‘sexting’, up skirting, and initiation/hazing. Child on child abuse of all types can take place inside and outside of our academy and can be face to face or online.
  • Harmful or abusive behaviour, including that which is of a sexualised nature, between pupils in our academy is not tolerated: we do not believe that it is to be expected, or to be accepted. We recognise that child on child abuse, particularly that which is sexual, is more likely to see boys as perpetrators and girls as victims; staff will be alert to this, but will ensure that all incidents of child-on-child abuse are taken equally seriously, regardless of the nature, identity or gender of the perpetrator and victim/s.
  • With regards to child-on-child sexual abuse, we are aware of the outcomes of Ofsted’s 2021 rapid review, and understand the importance of adopting an attitude of ‘it is happening here’ amongst our leaders and staff, regardless of whether there have been any specific reports from our pupils, in order to promote and embed a culture of constant awareness and vigilance. Part Five of Keeping Children Safe in Education (2023), Child-on- Child Sexual Violence and Sexual Harassment, will be made available for all staff, and they will receive training to recognise and respond to any incidents or reports of incidents.
  • Any report of child on child abuse will be swiftly investigated, recorded and responded to in line with the our academy’s Behaviour and Positive Relationships Policy, and, in the case of sexual abuse, in line with Part Five of Keeping Children Safe in Education (2023). The Brook Traffic Light Tool, in which a member of our DSL has received training, will be used to identify, understand and respond to the behaviour, and the language of the Traffic Light Tool, i.e. red/orange/green, will be reflected in the record keeping for each incident.
  • Where appropriate, our response may include sanctions, separation or change of class, exclusion, referral to Early Help, Social Care and/or Police. Victim/s will be reassured, and both victim/s and perpetrator/s will receive appropriate support and guidance to safeguard and protect them and to ensure that their wellbeing is being promoted.
  • We will use our curriculum to minimise the risk of child-on-child abuse taking place in our academy. This will help pupils understand, age-appropriately, what abuse is, and what the academy’s policy and expectations are of their behaviour and conduct to each other, reassuring them that any concerns they have will be taken seriously and encouraging them to tell a trusted adult if someone is behaving in a way that makes them feel uncomfortable or unsafe.
      7.4 Gangs, youth violence and serious violent crime: 
  • We recognise that children are vulnerable, at any age, to being drawn into a gang environment and/or being targeted as perpetrators or victims of violence to others. Risk factors for such activity, including frequent absence from school and exclusion, will be considered in our application of our academy’s attendance and behaviour policies.
  • We understand the positive impact that education, and spotting and responding to early warning signs of gang behaviour and violence, can have on affecting a positive outcome for a child and for building resilience to gang culture.
  • We will be vigilant to any signs of our pupils being drawn into, or affected by, gangs, youth violence, and serious violent crime, and will work with local agencies to safeguard any perpetrators and/or victims.
  • 7.5 Gangs, youth violence and serious violent crime: 
  • It is understood that any child of any age is vulnerable to the risks of exploitation, including child criminal and child sexual exploitation, and that this risk is not limited to older children or adolescents. Children can be exploited by adults, but children can also be used to exploit other children. Exploitation can take place online as well as face to face. We recognise that both girls and boys can be exploited, both criminally and sexually, and that the experience of girls and boys, as well as the indicators of the risk they are facing, may differ.
  • We are alert to the signs and indicators of a pupil becoming at risk of, or subject to, all forms of exploitation, including but not limited to gang and violence-related activity; criminal and anti-social behaviour; going missing from education; underage and/or illegal sexual activity; risky behaviour, including behaviour online.
  • In addition, we are alert to the signs and indicators of a pupil becoming at risk of, or subject to, exploitation for the purposes of county lines, a term used to describe exportation of illegal drugs by criminal networks between different locations in the UK. This includes but is not limited to going missing from education; awareness, knowledge and use of alcohol and illegal substances.
  • The Designated Safeguarding Lead is the academy’s named professional for issues related to exploitation and will work with local agencies as required to safeguard pupils at risk of, or subject to, exploitation.
  • 7.6 Children with family members in prison, and children in the court system:
  • We recognise the significant impact that a parent being in prison can have on a child’s outcomes, academically, emotionally and financially.
  • We also recognise that children can be required to give evidence in court, either as victims or as witnesses, and that this is an experience likely to have a significant impact on them.
  • Both of the above issues require bespoke support to ensure that the impact on the child’s wellbeing is minimised. We will seek appropriate professional support for any of our pupils who are in these circumstances and ensure that pastoral provision actively supports and monitors their progress.
  • 7.7  Domestic abuse:
  • Seeing, hearing or experiencing domestic abuse, defined as controlling, coercive, threatening, violent and abusive behaviour between partners, ex-partners and family members, poses a serious risk to children, and we recognise the serious and long-lasting impact it can have on their health, wellbeing, development and ability to learn. Children experiencing domestic abuse are now recognised in law as victims.
  • We will train our staff to know and understand the types of domestic abuse, including physical, emotional, psychological, sexual and financial, its risks, regardless of whether the child has been physically injured or not, and to recognise any incident of domestic abuse witnessed or experienced by our pupils as a potential safeguarding issue. Where necessary, we will work with local agency professionals to respond to any reported incidents of domestic abuse.
  • 7.8  Homelessness:
  • We recognise that homelessness, and the risk of homelessness, places a child’s welfare at significant risk, being at risk of poverty, exploitation, and becoming missing from education, amongst others.
  • Timely intervention when a risk of homelessness is first identified is critical in preventing a situation from escalating and homelessness becoming a reality. We will work closely with families identified to be at risk, and with professional from relevant local agencies, to put appropriate measures into place to minimise the risk of homelessness.
  • 7.9   ‘Honour based’ abuse, including Female Genital Mutilation, Breast Ironing and Forced Marriage:
  • ‘Honour based’ abuse refers to actions committed under a belief of protecting or defending the honour of a family or community. Regardless of the motivation or circumstances, we recognise that these acts are illegal and abusive, and should be responded to as such.
  • We are aware of, and will adhere to, the legal duty placed on teachers to notify the Police of any confirmed cases of Female Genital Mutilation carried out on a girl under the age of 18.
  • We are alert to the signs and indicators of a pupil being at risk of ‘honour based’ abuse and will work with local agencies as required to safeguard these pupils.
  1.     7.10   Radicalisation:
  • Under the Counter Terrorism and Security Act (2015) academies are required to have ‘due regard to the need to prevent people from being drawn into terrorism’, otherwise known as the ‘Prevent duty’.
  • We are alert to the signs and indicators of a pupil showing signs of radicalisation and of being at risk of being drawn into terrorism and will work with local agencies and the Channel programme as required to safeguard these pupils.
  • The Designated Safeguarding Lead is our named professional for radicalisation, who has an appropriate knowledge of the risks associated with the local area and is aware of the local referral processes for raising a Prevent concern.
  • We recognise that a broad and balanced curriculum will support pupils in developing resilience to extremist ideology; therefore, learning opportunities will promote pupils’ spiritual, moral, cultural, mental and physical development, prepare them for the opportunities, responsibilities and experiences of life, promote community cohesion and British values, and provide a safe space in which they can understand, discuss and learn to challenge sensitive topics.
  • 7.11  Children who are absent from education:
  • We recognise that regular attendance at schools is a protective factor for all pupils, and that absence from school can be a warning sign to a wide range of safeguarding issues. This is particularly the case for pupils where periods of absence are prolonged and/or repeated.
  • Robust procedures are in place for monitoring and responding to pupil attendance, as outlined in our academy’s Attendance policy, including, where possible, recording more than one emergency contact for each pupil.
  • The Designated Safeguarding Lead will work closely with staff responsible for monitoring attendance to undertake regular, joint scrutiny of academy attendance monitoring systems to support early identification of children where absence is a cause for concern.
  • We will work with local agencies where additional support and intervention is required to support improvementsnto a child’s attendance, especially where periods of absence are prolonged and/or repeated.
  • Please see our academy’s Attendance policy for further information.
  • 7.12  Children Missing Education:
  • We recognise that a child missing from education can be an indicator of abuse or neglect, including a risk of exploitation, ‘honour based’ abuse and radicalisation, as outlined above.
  • In line with Children Missing Education (2016) and Suffolk County Council procedures, we will work with local agencies and make timely referrals as required to ensure that circumstances where children are missing from education are swiftly and appropriately responded to.
  • 7.13  Elective Home Education:
  • We are alert to the possible risks posed to children if they are removed from school roll by their parents to be educated at home, especially if they are vulnerable, have a Social Worker or have SEND.

  • We will work with parents and colleagues in our Local Authority and other relevant local agencies to ensure that due consideration has been given by all to what is in the best interests of the child, including in those circumstances where a child being removed from school roll to be educated at home has an Education, Health and Care plan (EHCP)

  • We will follow Local Authority procedures to notify of any child who is removed off school roll where a parent has indicated their decision to home educate.

7.14.    Online safety:
  • Technology has become a significant risk factor in safeguarding children, and we recognise our responsibility to protect our pupils from the risks of inappropriate content and contact from inappropriate people, as well as educating them about how to conduct themselves safely online.
  • We have robust systems for both filtering and monitoring online activity using our academy devices, which is aligned with the DfE’s filtering and monitoring standards (March 2023)
  • Staff are alert to the risks posed to pupils via their use of technology, typically referred to as ‘the four Cs’ (content: harmful or illegal content; contact: harmful online interaction with other users; conduct: personal online behaviour that causes harm or increases the risk of harm; commerce: risks such as online gambling or phishing) Staff receive appropriate training, including related to the academy’s filtering and monitoring systems, to support them in ensuring that any online risks are swiftly identified and reported.
  • The Designated Safeguarding Lead takes lead responsibility for coordinating our response to any risks linked to online safety and has a full awareness and oversight of reporting of concerns from our filtering and monitoring systems.
  • Any risks identified for our pupils arising from reports from either system will be responded to in line with this policy, and, additionally, our behaviour policy, as required, and, where needed, escalated to local agencies for additional support in line with local thresholds.
  • Our Computing curriculum, together with assemblies and other learning opportunities, will equip our pupils with the necessary knowledge and skills to take best advantage of the many opportunities that technology brings whilst acting safely and responsibly whilst using technology. It will take into account all of the guidance contained within Government documents to ensure that pupils are sufficiently protected and educated with regards to online safety.
  • Please see the Academy’s Digital & Online policies for further information, including agreements for the acceptable use of technology.
  1. 7.15 Children with Special Education Needs and Disabilities (SEND):
  • We recognise that pupils with SEND, including those with physical and mental health conditions, face additional challenges in keeping safe, and that they may be subject to increased risk by virtue of their special need or disability. Their physical and emotional needs, behaviour, mood, difficulties with communication, and proneness to isolation and to bullying all make them more vulnerable to abuse, and more vulnerable to abuse being overlooked or ascribed to a different cause.
  • Staff working with pupils with SEND who are non-verbal or have limited communication will be particularly vigilant of potential signs of abuse, such as changes in mood and behaviour, suspicious marks, etc, and will promptly respond to these signs by following the safeguarding procedures detailed above.
  • We ensure that pupils with SEND receive appropriate pastoral provision, which, if necessary, may be additional to that provided to non-SEND pupils, and that they are taught in a way that is appropriate to their developmental stage about keeping safe and about sharing any worries or concerns with a trusted adult.
  • Use of ‘reasonable force’, referring to use of physical contact to control or restrain a pupil, is sanctioned in schools when it is being used to safeguard. The additional vulnerabilities of pupils with SEND in the use of reasonable force is known and understood, and we are committed to reducing the risk posed to these pupils and limiting the need for use of reasonable force through our pastoral support and behaviour management systems.
  • From time to time, pupils with SEND may need to receive additional support, or part-time/full-time education, from an Alternative Provision so that their needs can best be met. We will take responsibility for assuring ourselves that the policies and procedures for keeping children safe at the Alternative Provision, including those relating to safeguarding and to safer recruitment, are sufficiently robust and are in line with statutory expectations.
  • Please see the Academy’s SEND/Inclusion and behaviour policies for further information.
  1. 7.16  Looked After Children, and previously Looked After Children:
  • Children are most commonly taken into care following abuse or neglect; consequently, pupils who are Looked After or previously Looked After, including those who have been adopted from care or are subject to care orders, can be vulnerable as a result of their historical experiences, as well as with their current care arrangements.
  • We will appoint a Designated Teacher, who will be a qualified teacher, responsible for monitoring the progress and wellbeing of all Looked After Children, and for liaising with both academy staff and professionals from external agencies, including the Virtual School Head, to ensure appropriate provision to meet their academic, developmental and welfare needs.
  • The Designated Teacher will also be responsible for monitoring the progress and wellbeing of all previously Looked After Children, ensuring that they have appropriate provision to meet their needs.
  • The Designated Teacher will be responsible for ensuring that a Looked After Child’s PEP is available, up to date and regularly reviewed to ensure it is having an impact on the pupil’s attainment and wellbeing.
  • The Designated Teacher will also be responsible for establishing effective partnerships with the child’s carers.
  • 7.17 Children who are lesbian, gay, bisexual or transgender (LGBT):
  • We recognise that identifying as LGBT is not in itself a risk factor for harm; however, LGBT children, or children perceived to be LGBT, can be targets for bullying and abuse by their peers, the risks of which can be compounded if they do not have a trusted adult with whom to share these concerns.
  • Staff will endeavour to provide a safe space for LGBT children to discuss concerns and remove any additional barriers that may prevent this.
  • In line with our Relationships, Health and Sex education policy, pupils will be taught at an age-appropriate point about LGBT relationships.
8. ANNEX 2
Phoenix St. Peter Academy
Safeguarding Staff Contact information:

Name of Designated Safeguarding Lead

Terri Freeman

Role of Designated Safeguarding Lead

Deputy Headteacher Inclusion, SENCo, Attendance, Behaviour, PSHE and Pupil Premium and Personal Development

Contact details for Designated Safeguarding Lead

01502 574586

Name of Executive Headteacher (Deputy Safeguarding Lead)

Matthew Jordan

Contact details for Designated Safeguarding Lead

01502 574586

Name of Deputy Safeguarding Lead/s

Hayley Morgan

Role of Deputy Safeguarding Lead/s

LSA & Pastoral Lead

Contact details for Deputy Safeguarding Lead/s

Name of Deputy Safeguarding Lead/s

Sarah Harvey

Role of Deputy Safeguarding Lead/s

LSA & Thrive Lead

Contact details for Deputy Safeguarding Lead/s

Name of Deputy Director of Education

Nicola Richards

Contact details for Deputy Director of Education

Name of Chair of Governors

Chris Perry

Contact details for Chair of Governors

Name of Safeguarding Governor

Nicola Richards

Contact details for Safeguarding Governor

Safeguarding Staff Contact information:

Suffolk County Council: Social Care contact details

Customer First: Call 0808 800 4005 (free from landlines and most mobiles) Opening hours are Monday to Thursday 8am to 5:20pm, Fridays 8am to 4:20pm (excluding bank holidays)


Suffolk County Council: Out of hours Social Care contact details

Customer First: Call 0808 800 4005 (free from landlines and most mobiles) Outside these hours this number will divert to the Emergency Duty Service who can deal with any matters that cannot wait until the next working day.

Suffolk County Council LADO name

Suffolk County Council LADO Team

Suffolk County Council LADO contact details

Email:   or

Telephone: 0300 123 2044 LADO (central telephone number) Website:

Suffolk County Council Prevent agency name

Suffolk County Council Prevent Radicalisation Team and Agency:  ACT: Action Counters Terrorism

Suffolk County Council Prevent agency contact details

You can also report suspicious activity by contacting the Police in confidence on 0800 789 321.




  1. ANNEX 3a – Recording safeguarding concerns (online):

At Phoenix St. Peter Academy we use CPOMS to record and report all safeguarding concerns. This is our overview of the use of CPOMS:

What does CPOMS stand for?

Child Protection Online Monitoring System.

What is CPOMS?
  • On-line safeguarding programme for monitoring safeguarding, well-being and pastoral issues of all children in our school.
  • Helps children and young people to be fully supported by our staff team and where appropriate external agencies.
  • It helps us to quickly identify concerns and to record any actions taken.
  • CPOMS is a resource / system which is used nationally by all our Academy Trust Schools.
Why use CPOMS system here at Phoenix St. Peter Academy?

The system:

  • CPOMS is a secure site that creates a profile of individual children and also of families / groups / cohorts of children, covering a wide range and type of concern.
  • It is a paperless system that ensures confidentiality and security of information.
  • It is accessible by all staff.
  • It can be accessed from all locations with a user login.
  • It is user friendly and accurately captures key information, removing human error such as missing detail or sections out.
  • Once submitted the response is significantly faster – it will immediately alert the duty DSL / DDSL’s for immediate action.
  • The concern cannot be left without action and closure – so it is clear who is managing the different concerns and who is responsible for the actions required to support the child (ren) and family.
  • The DSL will check that all concerns are closed by the end of each day
Data Proofing:
  • CPOMS is a central record that generates daily, weekly and monthly reports by the categories of concern. This can be filtered by class, year group, key stage, gender, SEN etc. which informs the DSL’s and SLT of patterns and trends, enabling us to intervene quickly and work with children, staff and families.
  • CPOMS has the capacity to create individual pupil profile chronologies.
  • Chronologies can be filtered to combine events between siblings, so that we can quickly create a family profile.
  • This data analysis is invaluable in the early identification of concerns and spikes in concerns for individual children and / or families or groups of children.
  • Chronologies prove vital in gathering information over time and are crucial for professional meetings or in support of a MARF.
  • This data analysis and trends allow us to identify specific concerns over time which enables us to get an accurate overview of the risks and needs in our community, improving our ability to work in partnership with other local professionals I.e. PCSO. At the same time, any trends in risks or needs will inform our Safeguarding training, plus our PSHE, Assembly and Personal Development focuses for the children.

Collective Data:

  • All FNM, CIN, CP and CIC meeting plans will be added to pupil chronologies, along with external reports, assessments and actions completed by external professionals.
  • CPOMS collects attendance from ARBOR our MIS, so that this forms part of the child’s profile providing a holistic overview because non-attendance and patterns of non-attendance can indicate risk.
  • Executive Headteacher: Matthew Jordan (experienced and trained DDSL) can offer support and guidance to the Safeguarding Team, following daily notifications / briefing.
  • Our Academy Trust’s central safeguarding team have full access to CPOMS and do routine monitoring and auditing checks.
  • CPOMS can be accessed and discussed remotely for off-site visits, including residentials and if there is any reason for the school site to be closed.
  • CPOMs enables us to provide diagnostic reports during internal and external auditing and monitoring processes.
  1. Annex 3b – Recording safeguarding concerns (paper)




  1. ANNEX 4 – Local agency procedures - Common Assessment Framework (CAF) referral








Find out how to submit a CAF referral and how to check if an existing CAF is open, using the new portal.

The CAF aims to provide a simple process for a broad assessment of children's needs and strengths, taking account of the roles of parents/carers and environmental factors on their development. This means that practitioners are then better placed to agree with children and families about appropriate ways to offer support.

Suffolk County Council children and young people services have adopted an evidence-based approach to working with children/young people and families called signs of safety and well-being. The common assessment framework has been revised to take this new model into account. Key changes to the CAF include:

  • Creation of a genogram or family network.
  • An opportunity to help you identify and assess the family’s strengths and build on these to address identified needs.
  • Simplified data collection page for those cases where following completion of the assessment, the support identified requires a referral to Suffolk County Council Early Help Service.

From Monday 12 November 2018, the CAF referral form must be completed and submitted using the new secure Suffolk Children and Young People’s Portal. Use the green button below to access the portal.

The first time you complete a form you will be prompted to create a new portal account. Registering for an account is quick and easy, and you only need to do it once. To ensure the information you submit is secure, you will be required to log into your account every time you access the portal.

Further support including a portal user guide and walk through videos are available on the portal overview page.

Is there an existing CAF?

The CAF needs to be undertaken with children/young people and their parents/carers. It is important to listen to the child and the parents' views so that you can form a joint understanding of their needs and of what helps, so professionals should first discuss with families whether there is an existing CAF open. Where information is not known, please state this.

You need to fully understand and analyse the child/young person's story in order to build on their strengths and find solutions that work for the family.

We would encourage all professionals to contact their local Early Help Team before completing this form Common Assessment Framework (CAF), Information with professionals, Suffolk County Council.

Reopen a closed CAF:

To request that a CAF be re-opened you will need to access Suffolk Children and Young People's Portal. Once you log in to the portal there is an option to select to re-open a previous assessment. This request is only possible if the assessment was closed less than six months ago. You can access the link to the portal using the green button on this web page.


Below are a selection of guides to help you complete your assessment with families. There are further tools on the Suffolk Children and Young People's Portal.

  1. ANNEX 5a – Safeguarding concerns and allegations:

Keeping Children Safe in Education (2023) defines an allegation of abuse against an adult in a school or academy as any case in which it is alleged that an adult (including employed staff, supply staff and volunteers) has:

  • behaved in a way that has harmed a child, or may have harmed a child  possibly committed a criminal offence against or related to a child
  • behaved towards a child or children in a way that indicates he or she would pose a risk of harm to children  behaved or may have behaved in a way that indicates they may not be suitable to work with children

This policy is designed to work in full accordance with the statutory guidelines set out within Part Four, Keeping Children Safe in Education (2023), as well as with local guidelines issued by Suffolk County Council, Local Authority, both of which describe the expected process for managing safeguarding concerns and allegations in detail. Executive Headteacher, members of the Senior Leadership Team, Deputy Directors of Education and the Chair of Governors will familiarise themselves with both of these documents; however, key principles are summarised below.

Staff awareness:

All staff and volunteers (including Governors) will be issued with our academy’s Code of Conduct, and with this policy, which are intended not only to support them in adopting safe practice in their work with children but also to advise on how to report any concerns about the conduct of a colleague or any practice in our academy which they feel is unsafe for our pupils.

Staff will also be issued with a copy of our whistleblowing policy; this refers more to concerns of a non- safeguarding nature, but its principles of everyone having a responsibility to report a concern support those of this policy.

Additionally, all staff and volunteers are signposted to the Ofsted Whistle Blower Helpline, 0300 123 3155, and to the NSPCC Whistleblowing Advice helpline, 0800 028 0285.

Visitors to the academy, including contractor and agency staff, will be provided with relevant information in line with the Code of Conduct – Adult Visitors.

Low level concerns:

We recognise that, at times, a concern about an adult’s conduct towards pupils may not be serious enough to be considered as an allegation, but that it nonetheless indicates a concern.

For the purposes of this policy, a low-level concern is defined as a concern relating to behaviour that is inconsistent with our academy’s Code of Conduct but does not meet the threshold for an allegation of abuse, as outlined in Keeping Children Safe in Education (2023) and copied above.

We understand the importance of creating a culture of openness and transparency, where any concern, no matter how small, is shared and dealt with appropriately. Such a culture supports us to identify and address any emerging or inappropriate behaviour at an early stage, minimising the risk of abuse and reinforcing clear professional boundaries.

Our staff will be trained to recognise appropriate and potentially inappropriate adult conduct, in line with our academy’s Code of Conduct, and they will be required to report any low-level concern about the conduct of any adult working in our academy to the Executive Headteacher. Exceptionally, in the Executive Headteacher’s absence, the report may be made to the next senior member of staff who is acting as the Headteacher in their place.

In the event that the concern is about the Executive Headteacher, or the person acting as the Headteacher in the Executive Headteacher’s absence, this should be reported to the Deputy Director of Education and Chair of Governors. Please see Annex 2 for the contact details for these individuals.

If the low-level concern is concerning a member of the central team, it must be made directly to the Headteacher, who will inform the REAch2 Head of Safeguarding and work collectively with them to agree a course of action. Where the low-level concern relates to the Head of Safeguarding, it must be reported by the Executive Headteacher to the National Director of Education.

Staff will be encouraged to recognise any occasion where their own behaviour may be seen as a low-level concern by others, and to make a self-report accordingly.

Upon receipt of a low-level concern, the Executive Headteacher will take timely and proportionate action to discuss and address this with the person concerned in order to correct the issue at an early stage. The Trust safeguarding and HR teams are available to support with this process if required. If at any stage the Executive Headteacher assesses that there is a risk of harm to pupils, they will follow the process outlined below for reporting a safeguarding concern.

The Executive Headteacher will keep a written record of all low-level concerns using the low-level concern chronology pro forma below, detailing the nature of the concern and the action taken to address it. The record is clearly demarcated as a low-level concern, in order to avoid confusion or misunderstanding.

Records of low-level concerns will not be referred to in employer references unless they form part of a substantiated allegation.

The Executive Headteacher will regularly review all low-level concerns received, using the low-level concern monitoring log part 1 and part 2 pro forma below, in order to identify any emerging patterns of concerning behaviour related to individual(s) or to identify any weaknesses in academy culture where revision of policy or additional training may be a requirement.

Reporting a safeguarding concern:

If any adult working in our academy has a safeguarding concern about another adult or has concerns about another adult posing a risk to children, they should report these concerns. This duty is applied regardless of whether the person about whom there are concerns is an academy staff member, volunteer (including Governors), central staff member or external visitor, i.e. supply teacher.

All reports of safeguarding concern about academy staff, an academy volunteer (including Governors) or external visitor must be made directly to the Executive Headteacher. Exceptionally, in the Executive Headteacher’s absence, the report may be made to the next senior member of staff who is acting as the Headteacher in their place.

Where the safeguarding concern relates to the Executive Headteacher, or to the person acting as the Headteacher in the Executive Headteacher’s absence, it must be reported to the Deputy Director of Education and to the Chair of Governors.

All reports of a safeguarding concern about a member of the central team must be made directly to the Executive Headteacher, who will inform the REAch2 Head of Safeguarding, and work collectively with them to agree a course of action. Where the safeguarding concern relates to the Head of Safeguarding, the concern must be reported by the Executive Headteacher to the National Director of Education.

If the report of a safeguarding concern is made verbally, it must be followed up in writing by the person reporting the concern using the adult concern pro forma below, as directed by the person to whom the concern has been reported.

On occasion, we may receive safeguarding concerns from individuals outside of our academy. In this instance, the person to whom the report is made must share the concern in line with processes outlined above. Safeguarding concerns received from external sources will be responded to in the same way as a concern being received from inside the academy.

Referral process:

The Executive Headteacher, members of SLT (in case of the Executive Headteacher’s absence), Deputy Director of Education and Chair of Governors (in case of an allegation being against the Executive Headteacher), REAch2 Head of Safeguarding and REAch2 National Director of Education (in case of an allegation being against a REAch2 central team member) will know the name and contact details for the Local Authority Designated Officer (LADO), with whom contact will be made as soon as possible upon receipt of an allegation against a member of staff or volunteer at our academy, and always within one working day.

If further investigation or action is required, the person referring the concern to the LADO will then be nominated as the ‘case manager’. If the specific circumstances warrant, or if the case is unusually complex, the case manager role may be taken on by a professional independent to our academy, i.e. a senior colleague from within REAch2 Academy Trust.

 In the event of a safeguarding concern being raised about an adult not directly employed by the academy, i.e. a supply teacher, the same process will be followed to contact the LADO. Additionally, the Executive Headteacher will liaise with the individual’s employer subsequent to the referral to ensure full cooperation and involvement with any process required to investigate and resolve the concern that has been raised.

In the event of any referral to LADO being made, the referrer will immediately inform their REAch2 safeguarding lead, who will support with the subsequent process. If the referral relates to the Executive Headteacher, the REAch2 Head of Safeguarding will be immediately informed.

Information sharing:

 When directed to by the LADO, the case manager will inform the accused person of the allegation and will give as much information as possible about its nature. We have a duty of care to our employee/volunteer and will provide effective support to anyone in this situation, as well as ensuring that the matter is dealt with quickly, fairly and consistently.

As directed by the LADO, the case manager will also tell the parents of the child or children involved of the allegation (if they are not already aware) and will keep them informed as to the progress and outcome of the process.

Managing the situation:

As directed by the LADO, and in consultation with the REAch2 HR and/or safeguarding teams, we will assess the possible risk posed by the accused individual if they are to continue in their role. This assessment may result in suspension if the risk is considered sufficient and if all suitable alternative options have been considered.

If a member of staff or volunteer who is judged to be unsuitable to work with children resigns or their services cease to be used, we will assess the situation against the published DBS criteria, and, in the case of teachers, Teaching Regulation Agency criteria, and will follow up with a referral to either or both regulatory bodies where necessary. A compromise or settlement agreement will not be used in cases where this would prevent a referral to DBS being made, as to do so could result in a criminal offence and is non-compliant with our legal duty.

One-off and/or repeated allegations of malicious, false, unfounded or unsubstantiated conduct will not be referred to in employer references.

Where an allegation has been found to be malicious, we will consider whether to take further action, either via the Behaviour policy (in the case of a pupil) or via discussion with the Police (in the case of a parent or other adult).

Record keeping:

Full details of each stage of the allegations process will be recorded in writing by the Case Manager. The safeguarding concern chronology pro forma below can be used for this purpose, as required.

Where an allegation has been found to be malicious, i.e. the allegation is disproved and there has been a deliberate attempt to deceive, all details and records will be removed from the person’s personnel file.

For allegations found to be substantiated, false, unfounded or unsubstantiated, details of the allegation and the investigation process, including the outcome, will be kept as per the Disciplinary policy, but usually separately and confidentially to the person’s personnel file, with a copy also provided to the person concerned.

Records will be retained for a period of 10 years from the date of the allegation, or until the accused has reached pension age (if this is sooner).

Learning lessons:

As soon as is practicable, all involved parties (including academy leaders, members of the Trust HR and/or safeguarding teams, and LGB members, as appropriate) will convene to review the facts of the case, reflect on any lessons to be learned, and implement any needed changes to policy and/or procedure. Where applicable, this will include reference to any feedback given by the LADO.

  1. ANNEX 5b – Adult Concern Form:

Our academy promotes a culture of openness and transparency, where any concern, no matter how small, is shared immediately and dealt with appropriately. A low-level concern is defined as a concern relating to behaviour that is inconsistent with our code of conduct, but not something that is so serious to be considered as a safeguarding concern. A safeguarding concern is one that has caused harm to a child, or could cause harm to a child, or indicates that the person isn’t suitable to be working with children. Please see our safeguarding and child protection policy and our code of conduct for more information.

Use this form to record any concern you have about an adult working in our academy. Give clear, precise and accurate details, to the best of your ability. Continue on additional sheets if needed. Please give the completed form to the Executive Headteacher, or, if the concern is about the Executive Headteacher, to the Deputy Director of Education and Chair of Governors (contact details are in safeguarding and child protection policy).

Name of person to whom

concern relates:


Role of person to whom

concern relates:


Date when concern arose:


Time when concern arose:


Details of concern – include names of staff, children, witnesses, and date(s) / time(s)


Name of person recording



Role of person recording



Date when concern form was





Name of person receiving



Role of person receiving





Low level concern or

safeguarding concern?


  1. ANNEX 5c – Low Level Concern Form


Use this form to document the actions you have taken to respond to a low-level concern. An example entry has been completed to guide you. This document, and any accompanying evidence or documentation, must be stored securely on the staff member’s personnel file, either password protected or in a sealed envelope marked ‘low level concern’. You should also enter this concern onto your school ‘low level concern monitoring log’ to inform your half termly review.

Name of person to whom concern


Mr Z

Role of person to whom concern


1:1 TA

Date & time

Summary of what has happened, including the actions that have been taken


Recorded by



6th September 2021 at 10.55am

Mrs A spoke to me at break time to say that Mr Z had taken a photo of a child on his own mobile phone. The child had done a good piece of work, and asked Mr Z to take a picture of her holding her work to share with her dad.

I asked Mrs A to complete an adult concern form, and have emailed Mr Z and his line manager to meet with me at 3.30 to investigate this further.

Adult concern form completed by Mrs A

Copy of email to Mr Z and line




IW, Executive Headteacher


























Use part 1 of this form to log a summary of all low level concerns in your school, so that you can track any common themes or issues. An example entry has been completed to guide you. Use part 2 to log your half termly review and any arising actions that you are taking. These documents must be stored securely, either in a locked cabinet or password protected.

Adult’s initials

Adult’s role (i.e.


Date of concern

Brief summary of nature of concern



Mr Z


1:1 TA




Photo taken of child on personal mobile phone

  • Management advice
  • 1:1 session with line manager to review and

discuss code of conduct and safeguarding policies




















































Use this form to record your half termly review of low level concerns in your school and any actions that you are taking in response. An example entry has been completed to guide you.


Date of review

Initials and role of


No. of low level concerns since last







End of Autumn 1


MJ, Executive Headteacher





All concerns related to use of personal mobile phones in front of chn by support staff.

HT and SENDCO to meet with support staff to review policy and expected practice. DSL is scheduling scenarios related to safeguarding risks associated with adult use of mobile phone in school for all staff next half term.


End of Autumn 2






End of Spring 1






End of Spring 2






End of Summer 1






End of Summer 2





  1. ANNEX 5d – Safeguarding Concern Chronology:

Use this form to document the actions you have taken to respond to a safeguarding concern. An example entry has been completed to guide you. This document, and any accompanying evidence or documentation, must be stored securely on the staff member’s personnel file, either password protected or in a sealed envelope marked ‘safeguarding concern’.


Name of person to whom concern


Mrs Y

Role of person to whom concern


Class teacher

Date &


Summary of incident

LADO contact

Actions required


Recorded by






Mr B spoke to me at lunch time to say that Mrs Y had grabbed a

child’s arm (CB) to stop them from leaving the classroom. He said that he went to the child afterwards and that there were marks on their arm. I asked Mr B to complete an

adult concern form.


Rang LADO at 1.15pm. LADO advised that further fact finding is needed, and requested that I interview CB, ask what happened, and check for marks/bruises on the arm.


  • KF to interview CB after lunch today
  • KF to ring LADO this afternoon to update following CB interview




Mr B adult concern form




MJ, Executive Headteacher